Privacy Policy

This policy describes how your personal information is collected and processed when you visit or make a purchase from BestofKashmir.com.

Please review this Privacy Policy carefully. By browsing our online store, you accept the practices described in this Privacy Policy. If you would rather we not collect and process information about you, please do not provide it to us and do not access the Site.

THE INFORMATION WE COLLECT

We collect the information you share with us, including:

Personal Information: "Personal Information" is information that personally identifies you, like your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you; and

General Information: When you visit our site, we collect certain non-personal information about your device "General Information". General Information includes browser, IP address, time zone, some of the installed cookies on your device, length of stay and specific pages accessed during your visits.

Your IP address is used to help identify you and your shopping cart. It may also be used to determine your location for the purpose of currency conversion. We also have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our Site so that the prices can convert to your local currency.

We also use cookies to keep track of your shopping cart and personalize your experience. A cookie is a small file stored by your internet browser on your computer.

We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us.

HOW WE USE, PROCESS AND DISCLOSE YOUR INFORMATION

Except as specified in this Privacy Policy, BestofKashmir does not rent, sell, trade or disclose your Personal Information to third parties without your prior consent. BestofKashmir may, however, use, process and disclose Personal Information to:

  • communicate with you about orders;
  • fulfill your orders;
  • process and collect your payments;
  • improve and optimize our site to better meet your needs;
  • screen orders for potential risk. fraud or other illegal activities;
  • comply with applicable laws and regulations;
  • enforce or apply our Terms and Conditions of Use and other agreements;
  • protect our rights;

This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Disclosure to third parties:

We disclose your personal information with third parties to help procees and fulfill you orders. For example, we use shopify to power our online store - you can read more about how Shopify uses your Personal Information here. We also employ other companies and individuals to perform functions such as delivering packages, sending email, processing credit card payments. These third-party service providers have access to Personal Information in order to perform their functions but may not use it for any other purpose.

We also use Google Analytics to understand and analyze how our customers use our site - you can read more about how Google uses your Personal Information here. 

Retention of Personal Information:

BestofKashmir retains Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Visitors from outside of Canada:

BestofKashmir.com is hosted in Canada. If you are visiting our site from outside Canada, your information may be transferred to, stored and processed in Canada in accordance with this Privacy Policy and applicable local laws. Please note that data protection and other applicable laws of Canada may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using our site, you consent to the transfer of your information to our facilities as described in this Privacy Policy.

Information Security:

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though BestofKashmir.com, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

It is possible for third parties to access information despite our best efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of the Site and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Site. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Site will be used in the manner described above. Please do not use the Site if you do not agree to the terms and conditions described in this Privacy Policy.

CHANGES TO OUR PRIVACY POLICY

From time to time we may change or update this privacy policy. You may therefore wish to check this page each time you submit personal information to the Site. The latest privacy notice will always appear on this page.

YOUR RIGHTS

We want to ensure you remain in control of your personal data and that you understand your legal rights, which are:

  • the right to know whether we hold your personal data and, if we do so, to be sent a copy of the personal data that we hold about you;
  • the right to have inaccurate or incomplete personal data updated or amended;
  • the right to have your personal data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful or legitimate reason); and
  • the right to object to your personal data being used for marketing or profiling.

There are some exceptions to the rights above and, although we will always try to respond to any instructions you give us about our handling of your personal information, there may be situations where we are unable to meet your requirements in full.